Ever since Facebook caught on, social media has connected people and brands together. Many other have since emerged, and managing them can be challenging. Each channel has it's own nuances, and needs to be managed in a different way. Get in touch with us if you want to explore social media management.
What we offer
The first step is choosing the right social media, the next is creating a page that echoes your brand and works for your audience. This requires good designed artwork and media guides that ensure your channel is setup correctly.
Social media is all about engagement – companies need to adapt to how people engage on the platform in order to be relevant. Getting this right is not just a matter or communicating company updates, but rather create content that’s engaging and compelling enough for individuals to follow.
Running a social media channel on a daily basis will inevitable include a degree of customer support. Managing this is very important because customers expect instant replies, coherent with how they use social media. Managing this on a daily is one of our specialities, and it pays off excellently.
Making it Worthwhile
Social media is all about the customer and making it worthwhile for them to engage. Whether that’s solving an issue, offering a discount, or shared your latest event, people want to engage with people. Making it worth the customer’s attention is the only thing that will make sure social media will work for your brand.
Why Brand and Pepper
Aesthetic and functional design are at the core of all that we do.
TAILORED TO YOU
The work we do is bespoke and specific to your business and industry.
Support is a core aspect of our relationship with a dedicated account manager.
We want to guide you on the best approach and help you grow your business.